EXCEPTIONAL LEADERS...
Build Trust
Trust is a fundamental immediate to successful leadership and successful organizations. Exceptional Leaders build trust and if trust breaks down, they rebuild it.
Trust has four key elements. Analyzing these elements can uncover how trust is build and rebuilt.You are going to trust someone if you perceive them to be:
Truthful- The words that come out of their mouth are aligned with what they are thinking and what they know to be the truth. They are sincere
Caring- If we perceive that someone does not care, it is unlikely that we will trust them. Politicians know this.
Reliable-They do what they say they are going to do on time, every time.
Competent-You see them as capable of doing their work. Think about tandem sky diving with an instructor who you don't see as competent.
Exceptional leaders are truthful, caring, reliable, and competent. You can trust them. They rebuild trust by analyzing where trust has broken down and talk about it. They then take actions to rebuild trust.
 Thought Provoker
- Do you know when you are overwhelmed, and why?
- Are you trustworthy? If not, what element do you need to work on?
- Do you work in an organization that permeates trust?
- Do your employees, vendors, customers and other stakeholders trust you? Do you trust them?
- When trust has broken down are you willing to have a conversation about?
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Exceptional Leaders work hard at building and maintaining trust. They know if they don't, in the long run, they will fail.
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